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How can a customer service representative effectively deliver satisfaction to customers?

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Question added by Patterson Bernabe , Executive Assistant , Industrial Systems Group
Date Posted: 2015/07/12
Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Start with a true smile, listen to the customer to understand his needs and show involvement and then:

Give them more that they expect

pradeep pradeep
by pradeep pradeep , Junio Executive Assistant , Commercial Bank of Ceylon PLC

always we have to be pleasant and we should let them know that we are listening to them, and also we have to give the most suitable solution for their matter. 

Muhammad Jawwad
by Muhammad Jawwad , Assistant Manager , K-Electric Limited

One should assume him self as a customer.. He/She must understand what exactly customer is asking for.

Amerizza Lolong
by Amerizza Lolong , Cashiering and sales associate , Monalisa L.L.C.

The customer service representative should have the knowledge about the customer's inquiries and must provide information according to thier needs to meet thier satisfaction.

د Waleed
by د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

By knowing what customer wants and by doing the best to provide an excellent service !

Being honest and true to yourself and with full knowledge about the product you are offering.Build a trust that will last.

Iskandar Zulkarnaen B Awall
by Iskandar Zulkarnaen B Awall , REGIONAL HEAD , OMNI ALL

The first and foremost is to listen. That all about it...

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