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متابعة

How can a customer service representative effectively deliver satisfaction to customers?

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تم إضافة السؤال من قبل Patterson Bernabe , Executive Assistant , Industrial Systems Group
تاريخ النشر: 2015/07/12
Ibrahim Hussein Mayaleh
من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Start with a true smile, listen to the customer to understand his needs and show involvement and then:

Give them more that they expect

pradeep pradeep
من قبل pradeep pradeep , Junio Executive Assistant , Commercial Bank of Ceylon PLC

always we have to be pleasant and we should let them know that we are listening to them, and also we have to give the most suitable solution for their matter. 

Muhammad Jawwad
من قبل Muhammad Jawwad , Assistant Manager , K-Electric Limited

One should assume him self as a customer.. He/She must understand what exactly customer is asking for.

Amerizza Lolong
من قبل Amerizza Lolong , Cashiering and sales associate , Monalisa L.L.C.

The customer service representative should have the knowledge about the customer's inquiries and must provide information according to thier needs to meet thier satisfaction.

د Waleed
من قبل د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

By knowing what customer wants and by doing the best to provide an excellent service !

Regie Paladan
من قبل Regie Paladan

Being honest and true to yourself and with full knowledge about the product you are offering.Build a trust that will last.

Iskandar Zulkarnaen B Awall
من قبل Iskandar Zulkarnaen B Awall , REGIONAL HEAD , OMNI ALL

The first and foremost is to listen. That all about it...

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