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Start with a true smile, listen to the customer to understand his needs and show involvement and then:
always we have to be pleasant and we should let them know that we are listening to them, and also we have to give the most suitable solution for their matter.
One should assume him self as a customer.. He/She must understand what exactly customer is asking for.
By knowing what customer wants and by doing the best to provide an excellent service !
Being honest and true to yourself and with full knowledge about the product you are offering.Build a trust that will last.
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