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agnel paikkatt's image  
Answer added by  agnel paikkatt, Asst Vice President , JP Morgan Chase & Company
3 days ago

Excellent Customer service surely but this again without good quality will bring loss of reputation. So good quality has to be matched with excellent customer Service.  

Sherif Sabry Mohamed Hassan  Abdalla's image
Question added by Sherif Sabry Mohamed Hassan Abdalla Strategy marketing manager El Nasr manufacturer for Sulfonic acid and Sodium Silicate
1 year ago

How would you satisfy a very angry customer/client who need to return an item after exceeded the warranty time frame?‎

A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio‎ ... See More

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19
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720
Vote Count:
5
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Ricardo Fernandes's image  
Answer added by  Ricardo Fernandes, Chief Operations Officer, NUWAVE ASSIST SA
4 days ago

Both.. One dosen´t work without the another one. I think that they are complementary to each other.

Collins Tenge's image  
Answer added by  Collins Tenge, Administrative Assistant, Taita Taveta University
4 days ago

Good quality products will more often than not make it easier to achieve Excellent Customer Service

atef hammami's image
Question added by atef hammami Contact Centre Leader Malomatia
10 months ago
Answers:
1
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30
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1
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Elmer del Mundo's image  
Answer added by  Elmer del Mundo, Facilities Administrator, Philippine Foremost Milling Corporation
7 days ago

A very good quality yields an excellent customer service

tokunbo anthony aroge's image  
Answer added by  tokunbo anthony aroge, electrical site coordinator, al nakheel landscapes
7 days ago

Good products keep costumers interested, but excellent customer service keeps them loyal

Mustafa Aly's image  
Answer added by  Mustafa Aly, Head Barista & Café Lounge Operator, Anan Hotel By Snood
8 days ago

Both excellent customer service and good quality are essential components of a successful business, but if we were to prioritize one over the other, excellent customer se ... See More

Fatjona Shehi's image  
Answer added by  Fatjona Shehi, Procurement & Commercial Specialist , Assaco Design Metal Constructions WLL
2 years ago

Good products keep costumers interested, but sales and after-sales services keeps them loyal