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In general, **excellent customer service** overrides good quality when it comes to customer satisfaction and loyalty. Customers are more likely to be satisfied with a c ... See More
A very good quality yields an excellent customer service
Good products keep costumers interested, but excellent customer service keeps them loyal
Good products keep costumers interested, but sales and after-sales services keeps them loyal
Both excellent customer service and good quality are essential components of a successful business, but if we were to prioritize one over the other, excellent customer se ... See More