Discussions Populaires Dans la Communauté Centre d'appels

How can I hire the candidates?‎

How can I hire the candidates? ‎

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What makes a successful customer service person? ‎

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La répondre a été ajoutée par  Vidya Ramadasan, Associate Vice President (last job title), Kotak Mahindra Bank Ltd.
Depuis 8 années

A successful customer care personnel needs to be patient to listen and understand the requirement of the customer, provide proactive solutions in a courteous within the d ... Voir Plus

How can i answer the question : " Tell me about yourself ? "‎

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How could i calculate the occupancy in a call center ?‎

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In a call center should the CEO take customer calls?‎

The CEO thinks all employees of the call center should be customer centric. According to him all the line managers and even the trainers the voice coach and the HR should‎ ... Voir Plus

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19

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A lot of companies outsource their customer service call centers, why do you think they do so?‎

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346

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Call Centers CSRs are underestimated, Agree or disagree!?‎

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165

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What is the best answer for "Why should we hire you? For below position: Customer service Rep. Or Call center agent And Sales Rep.‎

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Why are call centres are moved from developed countries to developing countries (Ex.India and Philippines)? ‎

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