Discussions Populaires Dans la Communauté Systèmes de téléphonie

What is a call center and how many dial line should i have (although i have central phone (exchange ? ‎

 i need a help please 1- how call center is works and what the software and hardware contain of ?2- i have agent ( employee) how many dial line each must to  have ?3-  th‎ ... Voir Plus

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What is going to be the next big thing in the voip networking ?‎

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La répondre a été ajoutée par  ANTHONY CHIBIKO AMAJUOYI, Salesperson, CRUNCHES
Depuis 5 années

INBOUND CALL CENTER ,DOMESTIC CALL CENTER, OUTBOUND

 

La répondre a été ajoutée par  Dinesh Babu, Senior Sales Engineer, Oman Marketing & Services Company
Depuis 6 années

1) Call center is basically a group of telephone extensions dedicated for answering incoming calls receiving in that particular group in a pre assigned virtual queue .Thi ... Voir Plus

 

La répondre a été ajoutée par  Anoop Vadakkepat, Manager -Marketing, Tata Teleservices Limited
Depuis 6 années

A call center is a place where working from the background ,nearly all customer queries are answered with immediate effect !The dial lines one should have depends on the ... Voir Plus

 

La répondre a été ajoutée par  Shailendra Sharma, Technical Specialist/ Track Lead/L3, HCL Technologies
Depuis 6 années

in non technical language, place where customer call to resolve their query. It can inbound and outbound.

 

La répondre a été ajoutée par  Mohammed Ishtiaq, Senior. Service Operations Delivery Manager ( Managing SDM’s), HP Inc
Depuis 6 années

Hello There.   In my opinion, and from what i have understood of your requirement, ( alittle additional info will surely be great help i feel) is that, in this type of a ... Voir Plus