Discussions Populaires Dans la Communauté Plainte gestion

What action you could take to transfer a negative feedback from customer to your management? ‎

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How you will satisfy a hyper guest if found any " foreign object" in food?‎

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Could you specify why Customers complained ? What the root causes which push the customers to file a complaint? ‎

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If your company is assigning a new project would you prefer handling it alone or you would prefer to have a team work ? ‎

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How would you receive and handle a compensation seeker, and best way to cut it out?‎

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Hotel under renovation. guest complaining. all hotels are full. how do you face this complaint as a GM? knowing that location is convenient for the guest? ‎

there was no information about renovation when hotel was booked online‎

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How to react to complaining customers?‎

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Writing letters of complaint is a favorite exam task. Have you ever actually written a letter of complaint? What was the result? ‎

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List the differences between DISSATISFACTION, COMPLAINT, and GRIEVANCES?‎

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What is the best thing to do if there is guest complaint?‎

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