What is quality circle and its benefits?

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Question ajoutée par Fanny Koli
Date de publication: 2016/02/20

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par Sarah Potter , Data Analysis & Insight Manager , CARMA

I think a quality circle is this, broadly:

Training>Doing>Checking>Feedback>Training>Doing>Checking>Feedback

and so on. But I think of it more as a quality spiral

Training>Doing>Checking>Feedback>Training>Doing>Checking>Feedback>Doing>Checking>Feedback>Doing>Checking>Feedback>Doing>Checking>Doing

as people learn from the feedback. Then after time, the checking and feedback becomes less frequent, ending in spot checks only

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