Does putting the customer first imply complete capitulation to his/her whims and desires?

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Does putting the customer first imply complete capitulation to his/her whims and...
Posted by:
Michael Flor Tangob
16-April-2013

Service Delivery Customer Satisfaction Customer Satisfaction Analysis Customer Experience Customer Analytics

Question ajoutée par ROHIT BHATIA , Service Operation Manager , Samsung India Electronics Pvt. Ltd
Date de publication: 2015/09/27

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par Shahjahan H , Quality Manager cum Statistical Specialist , ACS

Its not Customer whims and desires, it's all about customer satisfaction through our service. How we help to transform their business through our service. Understanding the customer business well and serve them accordingly.

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Does putting the customer first imply complete capitulation to his/her whims and desires?

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