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Philip Kwaku Amankwah's image
Question added by Philip Kwaku Amankwah
5 months ago
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Question added by MOHAMED MAHMOOD TAHER TARRADA Internet Marketer Network Marketing Companies
8 years ago
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Question added by CHE MEVILE AMBE sales manager UNITED COMPANY LIMITED
8 years ago
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Question added by P A Cariappa Appaiah back office executive Inspire Hond
7 years ago
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Question added by OUBAYIDIR Ali
7 years ago

Give me an example of a time when you weren’t able to deal successfully with a problem.?‎

This is one of those stories without a happy ending. I usually have a planned schedule for every step of a project. There was a time however when my plan was not as well ‎ ... See More

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Question added by Muhammad Rehan Ulhaq GIS Officer Punjab Municipal Development Fund Company (PMDFC)
7 years ago
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Niyas GM's image  
Answer added by  Niyas GM, Document controller, Abu Dhabi Company for Onshore Oil Operations
8 years ago

1. Stay Calm 2. Apologize 3. Empathize 4. Check Your Body Language 5. Tell the Truth 6. Be Assertive 7.Three Magic Words( Feel,Felt & Found) 8. Gain Control of the Co ... See More

Mohammed Bin Salmah's image  
Answer added by  Mohammed Bin Salmah, Procurement and Sales Engineer, Yemen Equipment & Supply - YES
8 years ago

Be calm,  listen to him carefully. The angry customer have a compliant need be settled. So show him your awareness and concern.  That will make him satisfied 

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Answer added by  nisreen essam, Personal Assistant, Salem Travel Agency
7 years ago

1. Stay Calm Keeping a cool head is important for three reasons: – You don’t want to put your health in jeopardy by getting stressed out.– The situation could escalate in ... See More

Mahmoud Ragaee's image  
Answer added by  Mahmoud Ragaee, certified sales executive, NISSAN QATAR
8 years ago

always remember you are working to satisfy the customer but always keep the respect dominant * listen carefully  * show you do care for the problem * ask him to drink som ... See More