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Sarah Ali's image
Question added by Sarah Ali Senior Evaluation Specialist United Nations
7 years ago
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Question added by Abdel Fattah Ibrahim CDT Director Colgate Palmolive
11 years ago
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Question added by Karym Bentebbal Open for an opportunity to bring onboard a wealth of experience and a positive attitude Private Company
8 years ago

What would be better to increase customer value: to foster long relationships or to focus on customer behavior ?‎

Customer loyalty is an important topic along with customer retention. Should an organization put efforts on the longevity of the relation because acquiring customers cost‎ ... See More

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1
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Nuha Elayyan's image  
Answer added by  Nuha Elayyan, Senior Credit Officer, Nutridar
7 years ago

The most important factor is to build a good relationship between the company and the client, by balancing the customer's need with the company's need