What is your way to measure your company’s performance through your customers’ eyes?

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Anayatullah Tahir
19-March-2014

Survey Customer Satisfaction Customer Service Customer Loyalty

Question added by Lana Oudeh , PR Coordinator , Al Ghanem
Date Posted: 2019/01/20

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4 Answers

by EZZAT KANDEEL , AFTER SALES SERVICE MANAGER , EL FAHD AUTOMOTIVE CO.

there is two indicators to measure:-

* no of customer

*customer loyalty

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by Angilie Carbonero , Customer Experience Team Leader , Kitopi

The way to measure company's performance is through customers satisfaction. Every satisfied customer may be able to bring a new customer/client as they are going to share their customer service experience wtith their friends or family and so on.

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by Jawad Ali , QA/QC Inspector Civil Architecture , Salini Saudi Arabia

Will to measure my company performance through customer eye's Things to look for is the continuous Contact of customer for sale, contract etc and the increase of customers alumni...

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