Why do people not know the difference between customer SERVICE and customer FOCUS?

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Ahmed AlAgami
03-July-2017

Customer Service Customer Feedback Customer Focus Customer Service Management Customer Handling

Question added by Mariam Eid , Marketing and Communications Manager , Executive Solutions
Date Posted: 2017/03/25

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by سيف نقيطي , Client advisor , Richmonont Group *

Definitely I believe into service and focus are different things, the actual fact of the employee confusion is non targeting into looking for

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