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DIFFICULT CUSTOMER IS LIKE A PAMPERED CHILD. FIRST OF ALL YOU SHOULD IDENTIFY HIS CRITICAL FACTOR OF BEING DIFFICULT. IF U KEEP HAVING A COMPLAIN REGARDING PRODUCT OR SERVICES THEN YOU SHOULD HAVE A SERIOUS ISSUES. COMMUNICATION WITH THEM IS MOST IMPORTANT AND WITH THIS YOU KEEP PULLING THEM TOWARDS THE SOFTER LINE BY GIVING SEVERAL ASSURANCES
the correct way to ask this question is, "How does one handle difficult customers?"
You can handle a difficult customer if you let them vent first. Hear them out, analyze the problem and gave the best solution to help and resolve their issues.
by helping the customer to get what he want in an effective way without any problems
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