Do you feel being a Customer Service Personnel at some point of time is a thankless job or concerned authorities should do more to bring enthusiasm?

It is not a thankless job that's what I'm certain especially when your customer appreciates what you did. A "Thank you very much, you've been helpful" is rewarding already. However, if the management can do more to acknowledge the effort of their specialists and provide some rewards or even certificates, it'll be better and helps to motivate to do more or just to be consistent.

No. I dont think it is a thankless job, in fact if you do your job properly - you Customers should be thrilled and be encouraged to return to repeat the excellent transaction !

Thank you for the invitation

I do not feel never Connie customer service employee at the stage that the position that the ungrateful or professional actors, but do my best to bring enthusiasm