What sort of sales management functionality can a CRM system offer?

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What are the major functions for which a sales manager should be responsible?
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Ibrahim Hussein Mayaleh
03-September-2014

Office Management Sage Customer Service Administration Sales

Question ajoutée par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town
Date de publication: 2014/04/11

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Abdel Fattah Ibrahim

par Abdel Fattah Ibrahim , CDT Director , Colgate Palmolive

· Manage account activity and communications

· Use reports to forecast sales, measure business activity, identify trends

· Qualify leads and track prospective customers

· Centralize customer data

· Access, update, and share information across teams and departments

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