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As a customer, what type of behaviour will cause you to ask to see an employee's manager in order to compliment the employee's excellent service?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2017/01/16
Surbhi Agarwal
par Surbhi Agarwal , Delegate Sales Manager , Streamline Marketing Group

Instead of just wanting to sell his product, when he acknowledges and recognizes my needs and issues and offers me a customized solution to my needs/problems. Along with that, if he goes the extra mile to assist me, I would definitely appreciate his efforts and compliment his customer service.

Badr Aldham
par Badr Aldham , administrative director , International sociaty medical company

Excellent attitude, High level of services

Babatunde Adegbite
par Babatunde Adegbite , web master and IT personnel , Tishri Infotech Ltd

when the employee proves to me  a high level of trustworthiness and honesty with transparency because this is crucial when it comes to corporate Organisation.

Parminder Singh Kainth Parminder
par Parminder Singh Kainth Parminder , Program Manager , Trimax IT Infrastructure and Services Ltd

Being a customer want only solve my issue only. That will save my and his /her Time Money and Energy. 

Anto mathai
par Anto mathai , Team Member Operation Control , Emirates Flight Catering

As a Customer, i will be satisfied if my issue resolved within given period of time and that employee treated me very well.

 

heldy othman ow
par heldy othman ow , Supervisor , SENTRAL KIOSK ENTERPRISE, SHELL

when the employee assist me with true honesty, well manner spoken and attitude, 

Luzviminda Lang-ay
par Luzviminda Lang-ay , Receptionist , jehad international medical clinic

its when I see that characteristic of a good employee with tender loving and care to costumers, when that employee have knowledge and enough skills on what he is doing

Melanie De Leon
par Melanie De Leon , Administrator , MENA Real Estate Management Solutions- Colliers International UAE

Yes it's very important to have a good personality.Because as a Customer Service you are the first contact in dealing to clients that would possibly make business that would give profit to the organization we belong.

when the employee demonstrates a high level of efficiency and courtesy.

Moussa Reslan
par Moussa Reslan , Data Entry Specialst , Australian Electoral Commission

Acknowledging, recognizing, and reiterating the issue I am facing, and then following through with a reassurance promise that they are definitely willing to help me. Conveying a warm and engaging tone to humanize the interaction and then going ABOVE AND BEYOND my initial needs to ensure I am not missing on any practical and helpful services or offers that may otherwise be beneficial to me.

Muhammad Ateeq
par Muhammad Ateeq , biomedical engineer , Hospiland International Medical Equipment

Being transparent because honesty is crucial when it comes to mistakes.

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