McAfee ePO is not responding to the signatures/patches. what could be the possibilities?

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Question ajoutée par Arif Iqbal Abdul Razzaqe , Analyst - IT , CAPITA IT Services
Date de publication: 2016/09/04

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par Abdul Rahman Abdul , Soc system analyst , Yanbu Aramco Sinopec Refining - YASREF

par Assi Ozirali , Senior Security Engineer , Al Rostamani Communications LLC

Possible reason for this scenario is:

Connectivity between McAfee ePO Application and appropriate SQL instance.
Internet/proxy issues between the McAfee ePO server and McAfee cloud repository.
Multiple ePO server tasks in queue

par Kuberan Govender , Senior Systems Admin , ORS

Depends if it is McAfee ePO Cloud or McAfee ePolicy Orchestrator

Will assume it is McAfee ePolicy Orchestrator:

- permission on SQL DB

- connectivity to DB

- persmission to run the patch

- ACL on Firewall

- Bad download of patch, redownload

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