Can you describe the standard operation day of hotel guest service agent (daily tasks)?

Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Next Question:
Hotel guest service/Problem solver: Why HR is interested in fresh young girls th...
Posted by:
Yuliya Lukoshyna
06-April-2015

Hotels Front Office Guest Service

Question ajoutée par Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date de publication: 2015/04/29

Apprécier (0) Vues (3) Suiveurs (1) Réponses (1) Report Question

Ajoutez Une Réponse
Inscrivez-vous ou connectez-vous pour répondre.

1 Réponses

zaro aimee wilondja

par zaro aimee wilondja , caterer , WILD CHEFF

answer telephone calls from guest seeking to make or cancel hotel reservations.
they greet arriving guest, assign rooms, issue keys and ascertain guest payments and billing information.
answer guest requests for assistance and coordinate with house keeping, bell service staff and management to fulfill guest request.
provide guest access to the hotel services, forward in room meal request and ensure that mail, faxes and packages are delivered in a timely manner

Déprécier Réponses () Rapport

Recherches Populaires

Offres d'Emploi Vendeur Offres d'Emploi Comptable Offres d'Emploi Chauffeur Offres d'Emploi Technicien Offres d'Emploi Ingénieur

Ecrivez Votre Réponse

More Questions Like This

Very nice question I was asked today: What is the sequencing in Room Check for Guest Service?
Top Answer: ANY OF THOSE BEFORE THE GUEST ENTER IN THE ROOM SHOULD BE CHECK OR SURVEY FIRST IF IT'S EVERYTHING ALRIGH ... Voir Plus

Réponses (1)
Who have more chances to get a job of Guest Service Officer in Dubai: 24 yo single girl without experience or 34 yo married woman with experience?
Top Answer: For the jobs like waitress/room service/welcome service a girl is usually fit but for the jobs like Front ... Voir Plus

Réponses (7)
Which of the following statements is correct regarding a review engagement of a nonpublic company's financial statements performed in accordance with the Statements on Standards for Accounting and Review Services (SSARS)?
Top Answer: <p>I think d A review report contains an accountant's opinion of the financial statements taken as ... Voir Plus

Réponses (11)
Guest of hotel after getting drunk in a hotel swimming pool area fall in sleep on the chaise-lounge of other guest. Which action should be taken?
Top Answer: The guest is king in case if doesn't disturb other guest. Drunk or not he should be informed that he is d ... Voir Plus

Réponses (7)

Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?

Obtenir de l'aide