Which skill is more important for a manager - to listen or to speak? And why?

par Ahmad Hesham Haggag , Head of PMO , Qatarian Westren Equip.Trad. Co

The manager should listen and should speak, but the good manager knows when to listen and when to speak.

par David Simplice FOTUE , Chief Accountant , hysacam

Because, listening means is to get more information, understand, analyze and decide,leaders listen, more than they speak " wise peoples listen and act than talken"

par Muhammad Riza Stroebel , Clinical Coder / Care Risk Manager / Operations Manager , LenMed Clinic- Johannesburg

Listening to understand - but not listening to respond.

par Fathi Nada , Financial Consultant , Freelancer

So, More Important is to know how to drive the car.

par BILAL Mohtar , Managing Partner , Delta M sarl

Listen, Listen, Listen then speak wisely

Apprécier (3)

par Samir Nweery , CFO , Unicom Group

I think 75% or more Listen and 25% speek. to get more information, understand, analyze to be able to guide and take the right decisions.

par Arshad Raza , Project Manager , Rimini Street International

In my opinion both are important however like others said if you weigh them together then listening is more important not just for a Manager but for everyone of us.

Manager job is not to manage people or get the things done his/her job is to motivate people and energize his team so they can use their full potential for the organization progress.

The unfortunate thing is that most of the organizations think other way around i.e. they think the Manager's job is to manage people and get things done.

par Junjie Digos , Service Attendant/Waiter , Lantaka Hotel by the Sea

every manager has their own responsibilities in every department or areas. And the manager should to listen to every staff or every employees for their opinion, even the idea or opinion of the staff are not good enough he/she need to listen and the manager also he/she has the right to Speak for him/her to share his/her opinion or idea to all staff in every department.

par Utilisateur supprimé

To Listen, only while listening you can have an idea and good judgement. It is fundamental in our family and school as well that we are thought to listen. Our parents and teachers will always tell us, TO LISTEN.

On listening, you will learn something and in speaking is to act what you had learned.

par Mohamed Elsafty , مدير إدارة التخطيط , مجموعة شركات يونيفرسال

Hi For All... All The Answers Are Correct, But I Would Like To Add Somthing Which May Also Be Effective For Most Managers.. Which Is ; Managers Must Know How To Read, i.e. Reports, Complains, ...etc , Also He/She Must Have A Very Sensitive Analytical Skills For What He Reads

After That Becomes Listening, Then Speaking

Thank You