Trending Call Control Discussions

Follow

Ask the Community


Ask any professional question and get answers from other specialists.

Stream language
Ron Swanson's image
Question added by Ron Swanson Software Developer Abb - Other Locations
9 months ago

Wybór wielokanałowego oprogramowania call center?‎

Wsparcie i konserwacja są ważnymi kwestiami przy wyborze wielokanałowego oprogramowania call center. Voiptime zapewnia swoim klientom kompleksowe wsparcie techniczne i se‎ ... See More

Answers:
2
Followers:
Views:
6
Vote Count:
0
Answer should contain a minimum of 25 characters.
Muhammad Akash's image
Question added by Muhammad Akash
11 months ago

You call me but I could not hear you clearly ?‎

Hi you were call me but I could not hear you clearly ‎

Answers:
0
Followers:
Views:
2
Vote Count:
0
Answer should contain a minimum of 25 characters.
Salam Assi's image
Question added by Salam Assi Customer Service Officer Etihad Bank
7 years ago
Answers:
5
Followers:
Views:
346
Vote Count:
1
Answer should contain a minimum of 25 characters.
Mohammad Al-Masrat's image
Question added by Mohammad Al-Masrat Call Center Executive Softon Group
8 years ago
Answers:
2
Followers:
Views:
134
Vote Count:
0
Answer should contain a minimum of 25 characters.
Waqas H Mehr's image
Question added by Waqas H Mehr Sr. Manager Operations IBEX Global (A TRG Company)
9 years ago

How to ensure every call is a FCR? ‎

Every call is important but in a busy industry like call centers everyone ensure First Call Resolution and avoid reputation of calls‎

Answers:
1
Followers:
Views:
216
Vote Count:
0
Answer should contain a minimum of 25 characters.
Tommy Cooper's image  
Answer added by  Tommy Cooper
9 months ago

Voiptime https://voiptimecloud.pl/ zapewnia szeroki zakres wsparcia i konserwacji dla swojego wielokanałowego oprogramowania cloud call center. Stawiają swoich klientów n ... See More

Red Velvet's image  
Answer added by  Red Velvet
9 months ago

Witam wszystkich. Chciałbym tylko dodać, że przy wyborze wielokanałowego oprogramowania call center w chmurze ważne jest, aby wziąć pod uwagę nie tylko jego funkcjonalnoś ... See More