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Who's easier for you to close deals with, an ignorant client or a very well-educated well-informed client?

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Question added by Ghada Sameer , Project Manager and media executive , CQA
Date Posted: 2014/04/24
Khatim Abbas Seed
by Khatim Abbas Seed , BUSINESS CONSULTANT , Google

Well-educated well-informed client, as they are mostly more critical. It makes selling "fun" & "challenging"!

Abdel Fattah Ibrahim
by Abdel Fattah Ibrahim , CDT Director , Colgate Palmolive

A very well-educated well-informed client for sure

Deena Abraham
by Deena Abraham , senior marketing manager , M. H. Alshaya Company - United Arab Emirates

A well educated client for sure,sometimes I have come across people who try to close deals in hurry as client is. Ignorant and there has been sitiuations the deal get cancelled or some mess up happen.so why to do all this tussele  instead a educated client takea time to close a deal  but it would  be perfect or other option to also. Educate client if  they are not aware ,their is no harm in doing so only we will gain .

amer jayyousi
by amer jayyousi , Business Development Consultant , freelance

When you are closing a deal ,it usually means you have attended to your customer needs and met them.

if you met the needs closing is a matter of time,I don't think there is a difference.

it makes a difference when attempting to present your case and when you get the appointment.when you are closing you have already  passed the initial personality conflict and importance.

Santosh Kumar Jangid Santosh
by Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

Well educated & well informed, Because due to educated & informed it’s very convenient to elaborate things in front to them .

Through well informed guys we also get educate of existing options & competitor’s  offers.

 

There is a thin line between the2 client types that gives an edge to one of them over the other; and that is "client willingness for change." A well educated client guarantees nothing, as it could resemble an all knowing arrogant attitude that may stall progress for long periods of time. An ignorant client on the other hand could also be a raw client that is open for progression but is not given the proper guidance or consultancy to do so. 

 

In conclusion both come with advantages and disadvantages during a sales process, it is up to you how to cease the opportunity based on a combination of factors apart from client knowledge which could mean literally everything or nothing at all. These factors mainly include client budget, vision, policies, team structure & decision making lines.

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