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How does technology and demographics affect the Hospitality Industry?

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Question added by Stoil Zhelyazkov , Marketing Manager , Self Employed
Date Posted: 2014/03/16
Ameer Akhtar
by Ameer Akhtar , Creative Content Coordinator , Noon.com

Technology affects everyone today. A decade ago, bad service by a hospitality entity would take about one day to spread [word-of-mouth]; today however, a negative publicity is less than a tweet away. No company can take chances. The stakes are high. This, coupled with the fact that a majority of population falls within the age of25-40 makes it even more crucial for organizations to take technology seriously.

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