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What are some of the practices that can help a company maintain healthy employee relations?

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Question added by Huda Kalash , Business Manager , Bayt.com
Date Posted: 2012/12/04
Tatiana Sviridyuk
by Tatiana Sviridyuk , HR Director , ADV group, Media

If just to add to the very deep and professional Samar's answer, I would like to tell the following...Its very good option for biulding healthy atmoshpere to give more freedom in doing smth: making decisions, doing simple job etc., give more responsibility in any issues, to get and to give regular feedback to the employees both negative and positive, but for sure starting with positive one.)) Your behaviour should transer transperency and support in any case, to any initiatives, doesnt matter if it is even big problem.
There are no situation which has no solution.
Many people want to feel their significance in the life - give them this possibility as often as you can.
If to spread definitly philisophy through the company, in which employees feel themself comportable and important they will be very loyal and dedicated, they will want to come to work because the atmosphere will be like at home and they can realize themself.

Regular team building exercises.Celebrating each employees birthdays and other special events.Encouraging employees during personal crisis, funerals,hospitilisation etc.As a supervisor treating all employees fairly .

Samar Abu Shaban
by Samar Abu Shaban , Regional HR Operations manager , souq.com

It is very important to understand that the employment relationship is based on stakeholders win-win relationship.
All parties in this relationship are looking to achieve particular objectives and if not met this relationship will not be healthy.
It is also to note that there are explicit and implicit perceptions; the explicit perception is for example the employers seeking to high performance, quality and efficiency of work while the employee is looking for pay on return of his performance and time as well as career growth.
On the other hand, the implicit perceptions which will not be mentioned in the employment contract while will be known from the psychological contract, involved the employer's willingness to expand the employees timing for extra hours and looking for his flexibility as well as the employees expectations for promotions and salary rise in return of their remarkable performance.
Managing the psychological contract is not simple; it is very sophisticated exercise.
The management needs to consider the fair expectations of the employees and never attempt to damage the manager-employee trust; trust is the key of the relationship if it is lost; control, satisfaction, loyalty and commitment will be lost and consequently will lead to high turning over.
Managing expectations and enable two ways communication might minimize the psychological contract effect.
On the other hand, increasing the turning over and negative psychological contract will perish any savings achieved by flexibility.
The use of flexibility must be in line with achieving win-win relationship between the employees and the employers, otherwise the firm will actively deviate from its objectives.

Clear policy that all employee can easily access A sense of justice and equal treatment towards all employees regardless of rank or tenure in case of offense.
A work-life balance policy that is truly applied and yet not abused by employees Open door policy to be practiced by all managers and supervisors.
Clear channels of communication and procedures to allow quick response when the managers or employees are facing an issue: Unlike cheese, problems in the workplace do not improve with time.

Shahzad Khan
by Shahzad Khan , Deputy Manager - Human Resources , The Searle Company Limited

 

- HR must brief in detail about the various polices and procedure to existing and new joiners.

- Ensure to facilitate them within the policy and guidelines.

- Must arrange once a year some annual event which consist of acknowledgement of their contribution via award(s) or incentives.

- Base on employee dynamics arrange sports event so that everyone have informal belonging with each other.

- Keep them motivated & engaged via developing their skills and experience through rotation.

 - Ask senior and skilled base individual to share their experience via training or mentor ship.

 - Having healthy relation b/w manager and sub-ordinates is one of key to retain employees.

- Give them respect and you'll have double respect and humble employees.

- Opt latest practices and technology, this creates more engagement and commitment.

- Celebrate employee B.day or sending them on half day leave or offer them gift hamper on their wedding or on educational achievement.

A lot more could be done based on the organization and population dynamics and its setup.

 

 

Regards

 

Shahzad Shafiq |Assistant Manager - H.R. | Ext:3086 |

 

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