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In your opinion, does customer service in the real estate industry need improvement?

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Question added by Salam Assi , Customer Service Officer , Etihad Bank
Date Posted: 2016/11/08
Vaiyapuri Gopalakrishnan
by Vaiyapuri Gopalakrishnan , Manager - After Sales , M/s Saud Bahwan Automotive llc

Agree on experts answers. Thanks for your invitation.

Omar Almikhlafi
by Omar Almikhlafi , IT Manager/Odoo Implementer / developer , Adulation H. Abuljadayel & Sons Co.

agree with answer given by Mr. Khalil

Khalil Al-Asbahi
by Khalil Al-Asbahi , IT Customer Service and support Manager, , Natco Information Technology Ltd ,Sana'

Sure customer service in the real estate industry need improvement

ghazi Almahadeen
by ghazi Almahadeen , Project Facilitator , Jordan River Foundation

Thanks for the invite ............................ agreed with the answers Mr. Jonathan Hugo

Jonathan Hugo
by Jonathan Hugo , Lecturer in Finance & English , Prince of Songkla University

Of course - in every business, the object must be one of CONTINUOUS IMPROVEMENT. The question is how? In my view, the answer is based on a) full transparency, so that the customer knows exactly what (s)he will get for exactly the price (s)he will pay, and b) prompt response. So customer feedback should be requested and summarised, and response times should be recorded and both should be routinely monitored. Gpod luck in your chosen discipline!

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