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If you must choose between experienced and new employees in customer service industry, what would be your choice and why?

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Question added by Deleted user
Date Posted: 2016/08/19
Hossam Mohammad
by Hossam Mohammad , sales team leader , Union National Bank

experienced, will save your time and money training new ones and wait till they gain experience 

Madiha Noor
by Madiha Noor , Head Teacher Early Years , Hillsdale School Islamabad

I would give an equal chance to both so as to assess the diverse skill set that they offer. New employees have the advantage of being more motivated than experienced ones, in most cases!

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