Select all of the things you should never say or do when dealing with a difficult interaction or situation. (Check all that apply)

All of the above:

A- the customer does not care he just  needs assistance with his issue.

B- the customer also does not care. He actually thinks everyone that does not assist him at fault.

C- never jump to conclusions and interrupt the customer without hearing him out even if we have the           answer to his issue. Its very rude.

D- Worst thing anyone can do. Might even get fired for that. The customer is always right.

Option A,

Option C,

Option D,

Thanks for the invite ............................ I think b

All of the above....................................

Agree with  All  experts answer <<<<<<<<<<<<<<<<<<<<

thanks for the invitation

All of the above

All of the above, and more!

All of the above in an ideal scenario.

C. You should jump to conclusions and interrupt the customer whenever necessary.

D. You should lose your temper if the customer is rude.

I apologize for the answer I leave the answer to the experts, specialists in this field that's not my area.

Twice Options " B & D "                                 .