Choose the things you can do to aide in helping with a difficult interaction or situation (You can Choose Multi Options)?

A. Take a deep breath.

B. Interrupt the customer so you can take control of the call.

C. Listen to what is being said and take notes.

D. Apologize if necessary to the customer.

E. Never give excuses.

Question added by Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date Posted: 2016/05/04

Upvote (0) Views (2) Followers (3) Answers (2) Report Question

by Mohammed Abuesila , Sales associate , Landmark group (Home Centre)

listen to what is being said and take note

never give excuses

by Alaa eddine Adlouni , Customer Service , Technobyte

A. Take a deep breath.

C. Listen to what is being said and take notes.

D. Apologize if necessary to the customer.

Upvote (0)

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