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No matter what your role, selling is part of your job.
Of course to many people the word “selling” implies manipulating, pressuring, cajoling... all those high pressure salesman stereotypes.
But if you think of “selling” as explaining the logic and benefits of a decision, then everyone does needs sales skills: to convince others an idea makes sense, to show bosses or investors how a project or business will generate a return, to help employees understand the benefits of a new process, etc.
In essence, sales skills are communication skills, and communication skills are critical in any business or career.
So I asked Inc.com's resident sales guru, Geoffrey James, for the basic sales skills everyone needs in order to be more successful.
Top sales skills: 1. Researching customers.
Whether you're selling to an external customer or an internal one (like your boss), the more you know about the buyer, the easier it is to influence their decisions.
Top sales skills: 2. Creating rapport.
The first decision every customer makes is: "Do I want to do business with this person?" To create a quick connection, be curious, be personable, and care about other people.
Top sales skills: 3. Asking questions.
If you can't satisfy a customer's real needs, you can't make a sale. And if you don't ask the right questions, you'll never know what your customers need and won't be able to help.
Top sales skills: 4. Listening actively.
When customers are talking, it's not enough to keep your mouth closed. You must also keep your mind open to discover ways to truly be of service.
Top sales skills: 5. Getting commitments.
Every contact with a potential customer should result in a commitment from the customer—an agreement to do something that will move the process forward.
Top sales skills: 6. Presenting solutions.
Once you've learned how you can help, you must be able tell the customer's story with you and your product playing a key role in helping the customer succeed.
Top sales skills: 7. Closing the "sale."
At some point, you've got to ask for a decision. The "close" will emerge as a natural part of the conversation if you've exercised the previous skills.
Top sales skills: 8. Building relationships.
Your goal should always be to build a life-long relationship rather than to merely make a short-term sale.
Top sales skills: 9. Feeling grateful.
People who approach selling (and life) with a sense of gratitude squeeze more joy out of success and experience less disappointment when they fail.
how to hook a buyer up and negotiate
they should be know how to apply the technique or strategy of customer service to convinced the client need and satisfaction and give extra effort to them and be patient,sales person they should be know the time mangement and people mangement.be kind to the other people and be humble and respect to each other.
1.Planning & Implimentation
2.Communication
3.Presentation
4.Negotiations & analysis
5.Customer Excellence
6.Forecasting & Finance
7.Quality & time management
8.Controlling budgets
Above are few and basic sales skills, I think non-salespeople should acquire to be succesful in sales profession.
communication skills, total knowlage about the product, trained for being in sales position, being patience, and loyal for his company
agree with the above answers
enthusiasm,confidence,active listening,patience,energetic,having good communication skills
Confidence, seek learning, smile, active listening, enthusiasm, catering needs differently.
the only skill is
always keep your promise, show commitment towards tasks that are assigned to you..
How to convince the person tactfully by explanation and orientation .
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