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What are the key elements which ensure our customer is retained and returns to our facility for his next service?

Service Companies Customer Satisfaction Customer Service Automotive Repair
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Question added by Richard Barrett , CORPORATE OPERATIONS DIRECTOR , World Car Organization
Date Posted: 2016/02/22
Upvote (0) Views (6) Followers (7) Answers (7) Report Question
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majed alsweiti
by majed alsweiti , SENIOR INSTRUCTOR , assessor in training , TATI

The attention to the customer starts from entry into the company's door . The customer receives from that reciprocates just arriving smile . Must be generated at the employee's conviction that the customer is always right and that any facilities offer the customer the extra balance in the company 's savings It is necessary to give precise dates for the customer It is necessary to make appropriate pricing Notice customer discounts offered him Contact the customer in times in which the employee is freed pressure at work because full -time employee dedicated to the customer.

manuel lachica
by manuel lachica , telecom technician , ambb and al-qarni establishment

maintained the good quality service and relationship specially meet their satisfaction

Deleted user

1. An Expert Diagnosing with recommended service time will satisfy customer needs. 

2. A Pleasant Service Experience with well maintained Service Facility will increase the customer confidence with Service provider.

3. Communication with Customer to resolve the technical issues will help us to gain the loyalty of the customer. 

Victor Causon
by Victor Causon , Head waiter , Queensland catering and hotels

Customer satisfaction and the quality of work(job) that is being done By the employee or workforce of the company.

Nikhat Sardar
by Nikhat Sardar , Partner , Hilal Associates Advocates & Legal Consultants

Customer Service - Customer Service - Customer Service .

Farhan Naseer
by Farhan Naseer , Technician , Suzuki Gujrat Motors

Continuous improvements for customer services and a good CRO department 

Richard Barrett
by Richard Barrett , CORPORATE OPERATIONS DIRECTOR , World Car Organization

I love the thought regarding relationships.   Good quality service involves many elements in itself, doe is not? 

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