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a. service productivity.
b. critical success factors.
c. peak performance.
d. none of the above.
"Critical Success factors" are the elements involved in the delivery of a service that are essential to the success of the effort.
The elements involved in the delivery of a service that are essential to the success of the effort
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b. critical success factors..........................................................................
b.................................................................................
............................ b. critical success factors.
B..................................
B...............................................................
My answer is option (B) Critical Success factors
critical success factors is correct answer..........................................
Answer option ______________b
The answer is : Option ( B )
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