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Will you listen to a customers queries?

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Question added by louis pieterse , sales , hyundai
Date Posted: 2015/06/17
Muhammad Adeel
by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Of course!  Businesses that listen to customers reap the benefits of more sales and see more long term growth. Listening to customers dramatically alters the operational paradigms of businesses that adapt rapidly to customer feedback.

 

Gilbert Bagadiong
by Gilbert Bagadiong , Customer Service Representative , Hexaware Ltd

I will definitely not to lose that chance to get a constructive concern or criticism, we often thinks that we already set the highest standard that could satisfy our target consumers, whereas, we are confident to stand and represent our products, in that case i will politely listen and understand his/her queries nor concerns that i believe it will create us more valuable provider and reasonable to get new satisfied customers.  Above all acknowledge the guest and return him/her your warm smile. Thank you.

syed yakoob
by syed yakoob , supply chain assistant , Home Centre LLC (A Division of Landmark Retail Group Ltd)

Queries are usually the starting point of any social media monitoring or listening initiative, so they are incredibly important.

Haranath Krishnardhula
by Haranath Krishnardhula , Acquisition Lead , HMITS

Listening to Customer queries is not a choice, it is mandatory.

If we consider it in a different angle, listening to customer queries is blessing in disguise.

1. By resolving the query you will satisfy and retain this customer.

2. While resolving the query you will get more insights about your own products which are actually required for your company to anticipate the future customer queries with regard to this particular product. 

3. Your customer will give you better research information about your product and market needs and wants. 

 

 

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

"It takes months to find a customer....Seconds to lose one."          

                                LISTEN TO THEIR QUERIES!

Thank You.

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

I will listen till my ears bleed

 

د Waleed
by د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

All businesses rely on customers, and if you cannot listen to customer queries why should you have started your business? and how will your business succeed !?

There is no doubt that listening to customers queries is what you must do first and always !

Yes, I will. Customers form the main focus of any organization's activities and they are the reason as to why such enterprises exist.

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