How do cafés/restaurants handle unwanted customers?

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Is it easier for you to handle angry customer face-to-face or over the phone?
Posted by:
Ahmed Ali
07-January-2018

Customer Interactions Restaurants Customer Satisfaction Customer Service Customer Development

Question added by Nuha Ali , writer , freelance
Date Posted: 2015/06/09

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by layla el batrouni , operations manager , F&B MASTERS

Being polite and smiley is the best way to deal with all customers surely with unwanted ones too ! In this way they will try to behave better to fit in a polite and warm atmosphere

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