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1- Face to face
2- By phone
3- Public relationships
I don't know if I understood your question well, but to my believe Customer Service can be:
- Problem solving
- Selling
- Support (technical, usage,...)
- Complaints handling
- Product/ Service awareness
- Information
Customers need different types of information or support services from a company. Customer interaction is also required for sales and marketing. Hence, a contact center can be used for a variety of business process.
agree with mr. Hany bahgat
Could you please clarify your question connecting your answer ?
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