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What are the types of the customer service field?

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تاريخ النشر: 2014/10/19
Ibrahim Hussein Mayaleh
من قبل Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

I don't know if I understood your question well, but to my believe Customer Service can be:

- Problem solving

- Selling

- Support (technical, usage,...)

- Complaints handling

- Product/ Service awareness

- Information

Divyesh Patel
من قبل Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Customers need different types of information or support services from a company. Customer interaction is also required for sales and marketing. Hence, a contact center can be used for a variety of business process.

Abdulmoneem Hashem Emara
من قبل Abdulmoneem Hashem Emara , customer service supervisor and office administrator , Gulf Bridge Services (visa services company)

agree with mr. Hany bahgat 

safeer andarath
من قبل safeer andarath , IT Specialist , Ferrari World, Yas WaterWorld & Warner Bros. World Abu Dhabi

Could you please clarify your question  connecting your answer ?

 

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