Could You Please Define The Personality Traits And Behaviors That You Want In Your Customer Service Professional?

Thank you for the question:

First of all, experience(s) of the specialist must be taken into consideration. Below are the essential traits (quite self-explanatory) that a Customer Service Professional must possess: 

- Empathetic

- Enthusiastic

- Knows how to multi-task

- English proficient (or the language Company prefers)

- Knowledgeable in MS Office

- Team player

- Achiever

- Problem-solving skills

Agreed to Sir Junny Mar Robas submission.

Thank you for the invitation!