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First you should not have to control your temper because it is the customer who is angry not you. If you are getting angry then you are in the wrong type of job for your ... Voir Plus
Thanks for the invitation Must train my self to listen very well, teach my self or through any training course how to deal with different kinds of people Collect full ... Voir Plus
Thanks for the invite ............................ agreed with the answer Suhair Anwar
be quite train for pationat and body language
Find the cause.Figure out the best possible way to rectify the cause. That's it