How not to impose your values on clients?

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If you had to turn down a request from a valued client, what would you do?
Posted by:
Divyesh Patel
19-July-2014

Customer Interactions Office Management Customer Service Administration Smart Clients

Question ajoutée par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town
Date de publication: 2014/04/28

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par Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Value conflicts can and do happen in the workplace. No matter how dedicated to doing your job you are, sometimes a client walks in wanting your assistance with something that goes against every fiber of your being. But, until you are fantastically successful you can't pick and choose your clients, and imposing your values on them risks at best losing them, and at worst really hurting them.

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