How has sales changed in the past 10 years?

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Shahbaz Hayder
07-July-2015

Sales Management Sales Business Development

Question ajoutée par Ghada Sameer , Project Manager and media executive , CQA
Date de publication: 2014/04/10

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Utilisateur supprimé

par Utilisateur supprimé

Convenience

Variety-competition

Availability-Especially over large distance

Delivery options-Express, Priority or Overnight

Ease of purchase experience

Oppurtunity to refund or recieve various discounts or store credit

Ease of filing complaints-Through comments and various platforms

Makes the consumer feel empowered, important and central to the shoping transaction

All possible through the innovations ecommerce and the internet

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Abdel Fattah Ibrahim

par Abdel Fattah Ibrahim , CDT Director , Colgate Palmolive

Very good question

Selling has changed because buying has fundamentally changed!

Customers are better informed and empowered, technology and social media are playing major role

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