What are the similarities & differences between the patient & the customer?

The patient is a customer with special additional needs. The patient needs to be heared, encouraged, supported, and cared of. Those are needs must be satisfies to satisfy the patient (the customer)

The patient is a customer with special additional needs. The patient needs to be heared, encouraged, supported, and cared of. Those are needs must be satisfies to satisfy the patient (the customer). Th patient would search for a comprehenive service-product complexity. No matter how much the doctor (provider) is experienced or skilled, if he/she doesn't treat the patient with full respect & full understanding of his uniqueness, the patient (the customer) will not be satisfied. Healthcare organizations should put into consideration the patient experience (not only direct satisfaction due to good diagnosis & treatment), starting from approaching thier facilities & ending with the desired outcomes.

patient who needs care, surgery, operations either short or long term care while customer patronizes the products of the company by buying them regularly

patient come to health organization for asked frome health care to assis hem to treatment his problems

customer came to any ecnomical organization for may be to sale or buy.

Maybe...Both they had positive and negative relationships with the hospital and the company

A patient is any recipient of health care services. 

A customer (also known as a client, buyer, or purchaser) is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.