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What do you do if the customer delays the signature on the design document but agrees on it Verbally?

Please note that you may have already relocated your resources.1- Do you continue the project based on the verbal confirmation2- Do you stop the project , till he signs3- Do you ask him to send an initial approval by mail ( which may be useless)

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Question ajoutée par Mohamed Hamdy Kamal Riad , Senior Solution Architect , IBM
Date de publication: 2014/03/19
Mutasem AL-Muhtaseb
par Mutasem AL-Muhtaseb , Finance & Accounting Manager , SKM Air conditioning LLC

I would send my sales representative to have it in writing. Or I will send him official letter or email for follow up and then2 reminders including note of holding him the responsibility of delays in case

NASSRELDEEN IBRAHIM ELTAYP BASHEER
par NASSRELDEEN IBRAHIM ELTAYP BASHEER , Senior Bussiness Solution Support Engineer , MTN Sudan

3- ask him to send an initial approval by email

Erika Southey
par Erika Southey , IT Project Manager , UCS TS

Request a Letter of Intent or approval in any written form from the client or top management.

Service Delivery Managers whose projects I manage - already know that I need to see a written 'go ahead' from an executive or a signed PDW or contract.

I still continue in the background with relevant preparation work.

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