What is the maximum allowed delay time for remedy in the limit of %99 of fault recovery?

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Posted by:
Janet Villanueva Tejares
03-July-2013

in some-cases the telecom operators needs continuous service hour around without single interruption so the made SLA with the service supplier or third party

SLA Service Recovery Telecommunications Sales

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Date de publication: 2014/03/13

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par Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

A sr generated cause will automatically close after SLA timeout .

Some many cause assigned to SLA in telecommunication , Its depends on which we works & discuss .

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What is the maximum allowed delay time for remedy in the limit of %99 of fault recovery?

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