What is your top 5 tips for an agent to be successful in a customer service business?

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Posted by:
Abeer AlSayed
23-November-2016

what makes you the best agent on the floor? what is your top5 tips for an agent to be successful in a customer service business? I don't want to get attached with irate and offended customers and focus on the positive answers not to make that type of customers more angry and become satisfied ones?

Customer Satisfaction Analysis Customer Service Customer Service Management

Question ajoutée par Ahmed Ramadan Amin Abdelhamid , Sales And Customer Service Associate , Emirates NBD
Date de publication: 2017/08/22

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mohammed alamadi

par mohammed alamadi

to have patience and consistency
adabtability to have work ethics
to ensure clear communicatiom with customers
give your customer a way to provide feed back
honesty with customers

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