Whats is the most important training to provide to the food & beverages staff?

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Stoil Zhelyazkov
16-February-2014

how is training important to the food & beverages staff

Food Service Food Food & Beverage Training

Question ajoutée par tarek Mohamed el badry elbadry , General manager , Shams hotels & resorts
Date de publication: 2017/07/11

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par Utilisateur supprimé

For me the most important training for F&B service staff is their customer service skills. There's nothing more memorable than being treated special. Second is the food knowledge in order for them to recommend and give suggestions.

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par tarek Mohamed el badry elbadry , General manager , Shams hotels & resorts

Hospitality
Team Building
Team work

To be friendly and helpful to the guest.
Body Language.
Staff appearance & hygiene.
Positive attitude & negative attitude.
How to prepare a table.
Table setup (breakfast - lunch - dinner).
Side station Mise-en-place.
How to carry (food - beverage) tray.
Greeting & seating guest.

Guest treatment.
How to handle each piece of equipment in the safest and most hygienic fashion ensuring the security of both the equipment and our guests.
The Cupboard and Shelves have to be kept clean everyday to follow the Hygiene & Safety Standards.

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