Bayt.com

Communiquez avec les autres et partagez vos connaissances professionnelles

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Suivre

How do we provide the best customer service experience to our customers?

Customer Service
user-image
Question ajoutée par Bel Jan Go , Customer Service Representative , Azure Product Management
Date de publication: 2013/10/10
Apprécier (2) Vues (9) Suiveurs (3) Réponses (4) Report Question
Ajoutez Une Réponse
Inscrivez-vous ou connectez-vous pour répondre.
Bel Jan Go
par Bel Jan Go , Customer Service Representative , Azure Product Management

It isn't just about resolving their concern but it is also about educating the customer through the process

asif khan
par asif khan , Installation and maintenance head , International technical support

to provide good customer service you need to keep your calm during the conversation. stay calm and composed and listen to the customer very carefully so that you can understand his/her problelm. speak with good manners and provide best service.

Gautam Anand
par Gautam Anand , Manager - Human Resource, Training and Quality Assurance , SAVY Hospitality & Real Estate

Hi, By understanding thr want and thn providing the services more than expected with a genuine smile and courtesy. Thank you.

Utilisateur supprimé

1. Know Your Product/Service

2. Be Friendly

3. Say Thank You

4. Train Your Staff

5. Show Respect

6. Listen

7. Be Responsive

8. Ask for Feedback

 

Ecrivez Votre Réponse
More Questions Like This

Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?

Obtenir de l'aide