Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How do we provide the best customer service experience to our customers?

user-image
Question added by Bel Jan Go , Customer Service Representative , Azure Product Management
Date Posted: 2013/10/10
Bel Jan Go
by Bel Jan Go , Customer Service Representative , Azure Product Management

It isn't just about resolving their concern but it is also about educating the customer through the process

asif khan
by asif khan , Installation and maintenance head , International technical support

to provide good customer service you need to keep your calm during the conversation. stay calm and composed and listen to the customer very carefully so that you can understand his/her problelm. speak with good manners and provide best service.

Gautam Anand
by Gautam Anand , Manager - Human Resource, Training and Quality Assurance , SAVY Hospitality & Real Estate

Hi, By understanding thr want and thn providing the services more than expected with a genuine smile and courtesy. Thank you.

1. Know Your Product/Service

2. Be Friendly

3. Say Thank You

4. Train Your Staff

5. Show Respect

6. Listen

7. Be Responsive

8. Ask for Feedback

 

More Questions Like This

Do you need help in adding the right keywords to your CV? Let our CV writing experts help you.