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Mr. Customer, I will be very glad to resolve your issue today, so how can I help you? (saying this line with a very enthusiastic voice and wear a smile all the time)
Customers would love to hear that their presence is very important to us especially if they are coming to our restaurant to dine in or to our hotel to stay. They are pleased to hear that they are very important guests (VIP) for they know that they will be taken care of and will be given an excellent service.
Greeting with smile are the most important in providing customer service, to be acknowledge as a customers and to feel that they are important and we are happy to serve them by giving them excellent customer service. and the last part are saying goodbye, "Nice meeting you" " have a wonderful day" we are hoping to serve you again".
It's our pleasure being with you sir/madam thanks very much for visiting, we will be pleased to welcome you again have a nice day.
It differes from industry to industry, but an assurance or any word which gives them hope is defenetley bring smile on their face.
The most important thing a customer strives for is to be listened to first and be able to listen to what he needs and help him achieve it and effectively making sure to serve what they have asked for
I am always here to help you out with any problem you face!
In my several years of experience in the field of customer service, i believe that the sincere greeting and thanking the customer using their FIRST NAME with a smile are the sweetest music every customer can hear. in that way, they will be able to feel a pleasurable professional service coming from you as an employee. This could always spell a difference, and will enable them to keep coming back, thus, yielding profitable yields.
1. Hello, good morning/afternoon/evening
2. It's good to see you again
3. Thank you for choosing us
Never forget to smile, it makes you approachable and beautiful.
The best music to the ears of our customers are:
> Good discounts
>Special Pricing
>We care about you
This is according to my opinion
In a Real Estate setting, prioritizing their needs, queries and providing them accurate information and action will lead to customer satisfaction.
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