Should companies charge the cost to representatives, in revenue loss due to misquoting a customer?

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Kapil Rao
30-May-2019

Revenue Management Customer Service Cost Accounting Cost Control Cost Optimisation

Question ajoutée par Audrey San Gabriel , Moderator , Bayt.com
Date de publication: 2017/03/10

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Paritossh Kumar Thakur

par Paritossh Kumar Thakur , Packaging Manager , Hanoon Oil Factory

No. This is not exactly required but root cause analysis must be done for misquoting and to be trained accordingly.

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