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What are the professional qualities in 'Customer Service'?

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Question ajoutée par Hasan Ansari , Coordinator & Editor , Gems 3D – Production & Events
Date de publication: 2017/01/05
ASSAD ULLAH
par ASSAD ULLAH , Sales Executive , Uniworld Freight Services

I would list some professional qualities in customer services as follows:

1) Education of your product or service 

2) Helping customers in selection 

3) Ability to read customers

4) Body language

5) Clear communication

6) Attention to details

7) Patience

8) Time management skills

9) Persuasive skills

10) Ability to close deal

11) Calmness 

12) Customer focused

13) Passion for learning

jayson marin
par jayson marin , CRICSON VERGARA PROJECTIONIST Vox Cinema 0503425083

1.greet a guest as a customer with smile

2.positive attitude

3.be energetic and cherful body language

4.product knowlege

Khagendra Thapa
par Khagendra Thapa , Administrative Assistant , Hyundai Green Food Co.LTD

1. Customer Greetings

2. Browse 

3. Passion For Excellence

4. Body Language & Eye Contact

5. Integrity

6. Helping Nature 

7. Clear Communication 

8. Product Knowledge 

Eyad Omar Abdulatif Ahmad  Nofal
par Eyad Omar Abdulatif Ahmad Nofal , Supply Chain Deputy Manager , Axiom Telecom

fast response for their need 

YUSUFF SAHEED
par YUSUFF SAHEED , teller , Diamond Bank plc Nigeria ibadan

professional qualities in 'Customer Service are these: superior commutation, self control, a good work ethics, patience, caring for custormer, compassionate, willing to help when needed, phone skills, custormer appreciation and rule of secrecy

Muhammad Salman Ali Khan
par Muhammad Salman Ali Khan , Procurement And Logistics Supervisor , Magnolia RM Investments L.L.C.

  1. Patience
  2. Good Listener
  3. Communication Skills
  4. In debt knowledge of your product
  5. Positive approach
  6. Time Management
  7. Understanding Behavior & Psychology of customer
  8. Ability to handle surprises
  9. Never Cheat your customer
  10. Always close the complain with commitment & promise to resolve it in best and quickest way
  11. Always learn from every customer's situation and improve yourself

Francis Jr Simbajon
par Francis Jr Simbajon , Associate Marketer , C-ONE TRADING CORPORATION

Agreed with the experts answer.

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